Lambeau Field Operations – (Part-time)
Lambeau Field Parking Attendant:
GENERAL SUMMARY: Responsibilities include, customer service, directing traffic, handling cash, implementing and following safety guidelines for patrons and employees.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED: Ability to accurately calculate parking fee and return correct change amount. Interpersonal skills necessary to promptly answer and resolve questions in a professional manner with patrons as well as maintain open channels of communication with all department and supervisory personnel when providing information. Must be able to deal with patrons in a tactful and discretionary manner.Analytical ability necessary to determine the appropriate parking location and resolve traffic control issues. Ability to be responsive to customer needs at all times and to portray a positive image of the Company.
Working conditions: Frequent exposure to large crowds. Works outside in the stadium/area-parking environment and is continually exposed to weather conditions and temperature extremes.
Lambeau Field Usher:
GENERAL SUMMARY: Responsibilities include, serving as a resource to guests regarding the facility & events, checking tickets, ticket-taking, crowd control, and implementing and following facility emergency procedures, safety guidelines and company policies for patrons and employees.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Requires a level of general education normally acquired in high school in order to interact in a professional manner with patrons and employees. Approximately one to two years related experience in a fast paced customer service position is required. Proven Interpersonal and customer service skills necessary to promptly answer and resolve questions in a professional manner with patrons as well as maintain open channels of communication with all department and supervisory personnel when providing information. Must be able to deal with patrons in a tactful and discretionary manner. Must be able to understand the concept of extreme customer service and exceeding expectations. Analytical ability necessary to determine the appropriate course of action when resolving customer concerns, addressing safety issues, handling pressure and negative situations. Ability to be enthusiastic and responsive to customer needs at all times and portrays a positive image of the Company. Ideal candidates should be comfortable with working at different heights.
Cleaning Supervisor – Lambeau Field – Part-time
GENERAL SUMMARY: Working supervisor facilitating during-game and post-game cleaning & recycling operations of Lambeau Field. Supervises part-time labor, temporary employees and volunteer groups for during-event and post-event clean-up. Orients new hires and volunteers; trains & directs the workload. Coordinates event information in order to properly and effectively clean-up during and following events. Ensures employees and volunteers have necessary equipment and supplies to complete the procedure. Supervises the proper use and care of equipment to prevent injury to employees/volunteers and customers or damage to equipment. Reports any equipment deficiencies or supply inventory issues to Lambeau Field facility operations personnel. Follows all company directed guidelines on safety practices.
KNOWLEDGE/SKILLS REQUIRED: Knowledge of custodial operations/maintenance at a level normally acquired through the completion of high school. Approximately 6 to 12 months related work experience necessary in order to gain a full understanding of custodial operations/maintenance. Analytical skills necessary in order to assign work to part-time staff and volunteers. Interpersonal skills necessary in order to communicate with all levels of company personnel, Lambeau Field personnel and volunteers.
Ideally candidates should be able to work all home scheduled Lambeau events but we will consider other availability. These positions include working evenings and weekends. These positions run from August to January. Applications must be 18 years of age or older,